Securing Workplaces Through Target Hardening: A Guide

Workplace violence has become an unfortunate reality for many businesses. A quick search brings up many articles on recent recent workplace gun violence incidents; a grim reminder that no workplace is completely safe. These events can be hard to predict, but businesses have tools to proactively reduce risks.

One of the most effective tools is target hardening. This approach focuses on reducing vulnerabilities and enhancing workplace security. By doing so, organizations can create safer spaces for employees and customers. This article explains what target hardening is, why it matters, and how businesses can get started.

What is Target Hardening?

Target hardening involves strengthening physical, procedural, and behavioral security measures to protect people and property. The goal is to make the workplace less vulnerable to threats like active shooters, disgruntled employees, or external aggressors.

Key Features of Target Hardening:

Physical Security: Strengthen access points (e.g., secure doors, gates, or badge systems) and install surveillance technologies.

Procedural Safeguards: Develop emergency action plans and train employees.

Behavioral Awareness: Encourage employees to recognize and report risks.

It’s not about turning workplaces into fortresses. Instead, it’s about balancing safety with accessibility in practical, cost-effective ways.

Why Does Target Hardening Matter?

Workplace violence is more common than many realize. Approximately 2 million Americans experience workplace violence every year. In 2020, there were 392 workplace homicides.

Violence can come from:

  • External Threats: Robberies, disgruntled customers, or active shooter entering from outside
  • Internal Threats: Employee disputes, domestic violence spilling into the workplace, or mental health crises.

When businesses fail to address these risks, they face:

  • Legal labilities: Employers are responsible for providing a safe workplace.
  • Financial losses: Financial losses:
  • Employee turnover: Fear and trauma can push workers to leave.

Target hardening allows businesses to mitigate these risks, protect their teams, and maintain operations.

Key Components of Target Hardening

A comprehensive approach to target hardening includes the following steps:

Physical Security Enhancements:

  • Install access control systems like key cards or biometric scanners.
  • Use video monitoring systems for real-time tracking.
  • Reinforce entry points with secure doors, windows, or barriers.

Emergency Preparedness:

  • Train employees in the Run-Hide-Fight model for responding to active shooter situations.
  • Conduct regular drills and exercises to prepare for emergencies.
  • Designate safe shelter locations within the building.

Situational Awareness:

  • Teach employees how to recognize and report suspicious behavior
  • Encourage mindfulness, such as avoiding distractions (e.g., earbuds or phones) in public spaces
  • Equip employees with self-defense tools like pepper spray or noise makers

Communication Systems:

  • Set up mass notification systems to alert employees and visitors during emergencies
  • Ensure clear communication protocols with law enforcement and first responders

The Bigger Pictures

Investing in target hardening doesn’t just improve safety – it benefits the entire organization.

  1. Boost employee moral: Employees feel safer and more valued when their workplace prioritizes safety. This can improve productivity and job satisfaction
  2. Protect your reputation: A proactive approach to safety demonstrates responsibility and builds trust with clients, customers, and the community.
  3. Meet legal and ethical obligations: Employers have a duty to provide a safe workplace. Target hardening reduces liability and helps businesses meet this standard.

Next Steps for Businesses

Getting started with target hardening doesn’t have to be overwhelming. Here are practical first steps:

  • Conduct a security assessment to identify vulnerabilities.
  • Create or update an emergency response plan, involving employees in the process.
  • Partner with local law enforcement for training and expert guidance.
  • Introduce new security measures gradually, focusing on the most critical areas first.

Workplace violence may be unpredictable, but businesses can take proactive steps to create safer environments. Target hardening is a crucial first step, and the time to act is now.

DECEMBER 2024

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