Managing Difficult Employees

Overview & Objectives

The Managing Difficult Employees training is a 20-minute online course designed specifically help managers address disruptive behaviors and show how they can negatively impact the workplace. Throughout this training, participants can expect to learn how to identify problem employees and/or behaviors, learn how to address them, and understand how to appropriately document these behaviors. Those in supervisory or management positions will learn to be more confident handling difficult employee scenarios should they encounter them.

The Managing Difficult Employees course is designed to empower and equip those in managerial and supervisorial positions to identify, address, and manage both problem behaviors and difficult employees in the workplace. Specific course topics include the following:

How to identify disruptive behaviors in the workplace
Appropriately addressing disruptive actions and/or behaviors
How to document disruptive behaviors and employees
How to administer fair and consistent discipline and work with employees on action plans

Who is this Course for?

The Managing Difficult Employees course is designed for those in managerial and supervisorial roles in all industries who may be required to provide reasonable accommodations in the workplace for their employees.

Features & Benefits

The Managing Difficult Employees course is designed to be taken at the individual’s own pace in about 20 minutes. Participants can expect this course to provide those in managerial and supervisorial positions with the training required to identify disruptive behaviors and employees in the workplace, then both address and document them. Upon successful completion of this course, participants can expect to:

Identify disruptive and potentially disruptive behaviors in the workplace
Address disruptive behaviors and actions in the workplace
Properly document difficult employees and disruptions in the workplace